Media & Entertainment

ARC Pointe stands out as the only global business process outsourcing (BPO) company that specifically focuses on the Media & Entertainment industry. Our dedicated approach is designed to meet the unique, competitive, and cost-conscious needs of this dynamic sector. As the industry grows, we remain committed to serving our clients with tailored solutions that enhance their market presence.

Companies within the Media & Entertainment sector require call center services that not only maximize customer satisfaction and loyalty but also drive down cost-per-subscriber rates. ARC Pointe offers comprehensive multichannel contact services that respond promptly to the changing dynamics of your business, ensuring that your customers enjoy first-class service across all interaction points.

Our global presence and operational flexibility allow us to provide a wide array of customer care services tailored to the Media & Entertainment industry, including:

• Help Desk/Technical Support
• Chat and Forum Moderation
• Ticket Sales
• Specific Industry Applications

ARC Pointe’s expertise applies to various segments within the Media & Entertainment industry, including social networking and publishing companies.

With a proven track record and a specialized focus, ARC Pointe Call Centers are the best fit for providing tailored, effective call center solutions in the Media & Entertainment industry. Our commitment to excellence and our deep understanding of industry-specific challenges ensure that we deliver superior service that aligns with your business goals.